Frequently Asked Questions

Please see below a list of Frequently Asked Questions, if you have further queries please email Lorna Milner at

Who can enter the PM Society Digital Awards?

Entries for these awards may be submitted by any UK, European or International:

  • Digital communications agency
  • PR/medical education/communications/marketing communications/market access or advertising agency
  • Pharmaceutical company, biotech and life sciences companies
  • Patient or professional association or body
  • Charity
  • NHS Group
  • Technology or software company operating in the healthcare space
  • Other healthcare company or agency

How do I log in?

To enter, review or submit entries, sign in to your PM Society website account using your email address. If you can’t remember your password, simply visit the password reset page and enter your email address.

You must be a member of the PM Society to enter these Awards. If you would like to become a member of the PM Society simply join now. If you are unsure whether you or your company are a member of the PM Society, contact and we’ll be happy to help.

What work is eligible?

Entries must have been active, online or in use at some stage between Thursday 7 March 2019 and Tuesday 31 March 2020. With exception of Market Access entries which are eligible from Tuesday 6 March 2018 and Tuesday 31 March 2020 and Still working? entries which are eligible from Thursday 9 March 2017 to Tuesday 31 March 2020.

Programmes or campaigns aimed exclusively at overseas markets only (i.e. non-UK) must be supplied in an English language version with relevant metrics/performance indicators. They will be judged in exactly the same way as UK programmes.

All entries, where applicable, must comply with the ABPI Code of Practice or, for overseas material, the appropriate national or regional code.

Entries which are extensions of a previously entered campaign must, in the opinion of the judges, be noticeably different from previous executions.

How many times can I enter a project/programme?

Each project may be entered into a maximum of TWO categories PLUS either or both Innovation categories (making a maximum of 4 as long as Innovation is included).

Entry Process

  1. Review the list of categories and decide which is appropriate for your entry
  2. Click “Enter this category’ from the category page or ‘Add a new entry’ from the Enter page to start your entry.
  3. You will be asked to complete your written entry details. You will be required to upload a supporting file showcasing your entry.
  4. Press ‘Save and Continue Later’ to if you wish to modify your entry before the closing date of Thursday 7 May*
  5. When your entry is complete press ‘Submit’, passed this stage you can longer edit your entry.
  6. Once all information for an entry has been provided and submitted you may pay for your entry or continue to add entries and pay for them together up until the entry deadline of Thursday 7 May*

Each entry must be completed online through the website and it is the responsibility of the entrant to obtain client approval prior to submission. Entries may be withdrawn after the entry deadline however entry fees are non-refundable.

*An entry extension is available to midnight on Thursday 14 May 2020 for an additional fee.

How can I support my entry?

All entries, excluding people awards, should be submitted with an mp4 video file.

Video files should be no longer than three minutes in duration. The video must clearly demonstrate the interactivity and illustrate the best features. You can video capture the entry being demonstrated (either by video or screen capture software like Camtasia or Captivate) and upload your video file with your entry.*

*The video you supply may be used as your finalist showreel for display at the awards event and on our website, therefore please be careful not to include any sensitive information and ensure content is approved by the client.

2020 Update – We’ve made the entry process easier in the current circumstances and this year we will accept an mp4, JPEG, PowerPoint, or PDF to support your entry.

How are the entries judged?

Full details of the judging process and criteria are detailed in the judging section.

The decision of the judges in all matters is final and they retain the right to move entries into other categories if appropriate. Whole categories may be merged with others or removed altogether (and fees refunded if appropriate) if insufficient entries received.

When is the entry deadline?

Closing date for entry for the effectiveness and craft awards is midnight on Thursday 7 May 2020.

A seven-day extension will be permitted to midnight Thursday 14 May 2020 for the additional charge of £55 + VAT per entry.

Our people awards can be entered up until midnight on Tuesday 7 July 2020.

How much does it cost to enter?

You must be a member of the PM Society to enter these Awards. If you would like to become a member of the PM Society join now.

Entries are charged at £175 + VAT (total £210) per entry. Payment should be made online at the relevant point in the entry process.

An additional £55 + VAT per entry will be applicable to entries received after the closing date of midnight, Thursday 7 May 2020, but received before the extended entry deadline of midnight on Thursday 14 May 2020.

Pharma Digital Partner category nominations are FREE OF CHARGE.

How do you ensure confidentiality and security of work submitted?

The PM Society takes its website security extremely seriously to ensure the safety of the data held.

The website has recently been rebuilt on a WordPress CMS. WordPress is used by over 60 million websites (30% of the internet as of April 2019).


We implement a number of strategies to ensure the security of the site, the server itself is protected by a Firewall and all traffic is encrypted and any new software security patches are implemented in a timely manner.

We use Amazon Simple Storage Service (Amazon S3) to host any videos submitted, these are then protected by Amazon’s robust security measures.


All PM Society users have had to create new passwords to access their accounts and 3rd party users (such as judges) have to sign confidentiality agreements before being given access to entry submissions.

When are the finalists announced?

Shortlisted entrants will be advised via e-mail on Thursday 18 June 2020. The organisers will contact shortlisted entrants with details of the second round of judging.

How are the PM Society Digital Awards presented?

The PM Society has made the decision to hold the Digital Awards ceremony in September 2020 as an online event. But it won’t be just a single online awards ceremony; A four-part online event including an awards ceremony over two consecutive days and two webinars, featuring presentations of winning work & a discussion & Q&A with a panel of our judges.


Online event Dates
Digital Awards Part 1 Wednesday 16th September

From 4pm Social Media wall and Countdown

4:30pm – 5:15pm Awards Ceremony

Digital Awards Part 2 Thursday 17th September

From 4pm Social Media wall and Countdown

4:30pm – 5:15pm Awards

Winners’ Webinar 1 Thursday 1st October

4 – 5:30pm

Winners’ Webinar 2 Tuesday 6th October

4 – 5:30pm

Digital Awards online brochure with details of all sponsors, finalists and winners Online from Friday 18th September

How do I sponsor a category?

Reach over 500 key industry figures and decision-makers via our online ceremonies and a global audience through publicity on this site and through other healthcare channels.

The 2020 sponsor package is available here. Contact Alexandra via email to discuss sponsorship/ advertising opportunities.

How do I book tickets for the PM Society Digital Awards?

Tickets for the online Digital Awards are FREE and available via the website

For more information about the Awards presentation contact Lorna via email

What happens after the Awards are presented?

The online results brochure for the 2020 Awards will be available on the website following the final presentation on Thursday 17 September with further publicity through our media partners and additional digital and print channels.

How has Covid-19 affected the Digital Awards?

  • Entry to the awards was unaffected. We made the entry process a little easier this year in response.
  • All first round judging is conducted online and was not affected in any way.
  • The second round judging day, moved from face-to-face judging days to seven virtual judging rooms on Monday 6th, Tuesday 7th and Wednesday 8th July. Finalists presented their work and judges had the opportunity to ask questions.
  • The awards ceremony is set to go LIVE on our website at 4pm on Wednesday 16 and Thursday 17 September.

Will the awards show be available on demand after the live event?

Due to reasons relating to compliance and licensing contracts, the awards show will not be made available on-demand after the live showing on Wednesday 16th and Thursday 17th September. However the vast majority of the material will be included in the online results brochure available from 18th September on the PM Society website.