About the course These two sessions, which will be delivered via Zoom on consecutive days, are rooted in the science of how the body and brain react to pressure and stress and offer a practical and non-fluffy guide to maintaining and building your resilience.  It’s a relevant subject for most people in business today but…

Introduction In these current changeable and uncertain times, it’s more important than ever to ensure the agency is delivering the highest level of value, nurturing client relationships and increasing existing client retention. This takes a pro-active approach from the Account Management team who are the ambassadors for the agency and the ones managing the relationships…

What do we mean when we say someone has ‘charisma’? It’s how we make others feel; it’s the ability to create instant rapport with other people - it’s our very own personal ‘wow’ factor.

Used properly, charisma is an everyday superpower that engages and motivates others to make the most of their potential. It can help you build and sustain long-term relationships, and create brand new ones at will.

Introduction Competent leadership and managerial skills are more desirable now than ever to ensure team engagement during these uncertain times. The manager’s behaviour and actions can be pivotal to the productivity of the team. Unfortunately, new managers can sometimes be thrown into managing others without knowing where to start or given adequate training and coaching…