Introduction In these current changeable and uncertain times, it’s more important than ever to ensure the agency is delivering the highest level of value, nurturing client relationships, increasing existing client retention and pro-actively seeking ways to add additional value. Those in account management are often the ones charged with forecasting growth and so have the…

*New training course* About the workshop This workshop, which is delivered across two sessions on Zoom, was developed to enable anyone who works with a creative agency to increase productivity, ensure their fees are spent wisely and ultimately produce more effective material. The workshop is divided into two broad areas.  Firstly, it covers the benefits…

*New training course* Introduction This course is designed to increase account executive's proficiency in assertiveness skills.  In a busy working environment, building relationships and managing workloads can be difficult to navigate. Assertiveness is a learnable skill to increase our ability to communicate effectively, maintain healthy relationships, and handle difficult situations. Assertiveness takes into account the rights…

About the course These two sessions, which will be delivered via Zoom on consecutive days, are rooted in the science of how the body and brain react to pressure and stress and offer a practical and non-fluffy guide to maintaining and building your resilience.  It’s a relevant subject for most people in business today but…