Frequently Asked Questions

Please find below a list of Frequently Asked Questions.

If your questions are not answered here, please email Lorna Milner, our Awards Manager

Who can enter the PM Society Digital Awards?

Entries for these awards may be submitted by any domestic, regional or global:

• Communication company working in healthcare (eg creative, market access, PR, medical education)
• Pharmaceutical, biotech or life sciences company
• Patient organisation or body
• Professional association
• Healthcare charity
• Healthcare provider (eg NHS, Bupa, CMU)
• Technology or software company operating in the healthcare space
• Other healthcare company or agency


How do I log in?

To enter, review or submit entries, sign in to your PM Society website account using your email address. If you can’t remember your password, simply visit the password reset page and enter your email address.

You must have a corporate membership to enter these Awards. If you would like to become a member of the PM Society simply join now. If you are unsure whether you or your company are a member of the PM Society, contact and we’ll be happy to help.

What work is eligible?

Wednesday 5 April 2023 to Thursday 29 March 2024 – Entries must have been active, online or in use at some stage between this date range with the exception of the two categories below which have extended dates:

Friday 1 April to Thursday 29 March 2024 – Internal Communications (2 years)

Friday 5 March 2021 to Thursday 29 March 2024 – Evolving Campaigns for Success (3 years)

People Awards

Entrants need to give examples of work carried out between March 2023 and March 2024.

Language and markets

Programmes or campaigns aimed exclusively at overseas markets only (i.e. non-UK) must be supplied in an English language version with relevant metrics / performance indicators. They will be judged in exactly the same way as UK programmes.

All entries, where applicable, must comply with the ABPI Code of Practice or, for overseas material, the appropriate national or regional code.

Campaign extensions (or entering projects that have been entered before)
Entries which are extensions of a previously entered campaign must, in the opinion of the judges, be noticeably different from previous executions.

The exception is that an entry made last year into Evolving Campaigns for Success can be entered again into the same category this year, as long as there is new data to represent the extension of the campaign over the last 12 months.

An entry previously submitted into a craft award (but not into an effectiveness award) may be entered this year into an effectiveness award if the eligibility dates still apply and the entry now has relevant effectiveness data. It may not be entered into a craft award unless it’s a campaign extension, which is noticeably different from previous executions.

We welcome entries from, but not exclusive to;

  • Pharmaceutical – Prescription medicines
  • Pharmaceutical – Over the counter medicines
  • Health or Medical Charity – Patient support, disease awareness
  • Medical Devices
  • Dentistry
  • Aesthetics

Veterinary health and product-related entries cannot be accepted.

Work highlighting a social, environmental or political issue is not eligible unless there is s significant health or medical component.

If you have any eligibility queries, please email

How many times can I enter a project/programme? Is there a limit?

Number of categories you can enter

There is no limit as to how many entries each company can make, however any project with the same creative idea, or it’s constituent parts, may be entered into a maximum of FOUR categories. In addition, the same entry can be entered into the Proud to Promote categroy.

Entry Process

  1. Review the list of categories and decide which is appropriate for your entry
  2. Click “Enter this category’ from the category page or ‘Add a new entry’ from the Enter page to start your entry.
  3. You will be asked to complete your written entry details. You will be required to upload a supporting file showcasing your entry.
  4. Press ‘Save and Continue Later’ to if you wish to modify your entry before the deadline date of Tuesday 16 May*
  5. When your entry is complete press ‘Submit’, past this stage you can longer edit your entry.
  6. Once all information for an entry has been provided and submitted you may pay for your entry or continue to add entries and pay for them together.

Each entry must be completed online through the website and it is the responsibility of the entrant to obtain client approval prior to submission. Entries may be withdrawn after the entry deadline however entry fees are non-refundable.

*Extensions available.


How can I support my entry?

Supporting your entry

It is strongly advised that entries are submitted with an mp4 video file, ideally no longer than three minutes in duration. The video must clearly demonstrate the interactivity and illustrate the best features. You can video capture the entry being demonstrated (either by video or screen capture software like Camtasia or Captivate) and upload your video file with your entry.


Websites can be entered by supplying the URL and an mp4 video demonstrating its key features. To allow judges to view and score your entry, any submitted URLs must be ‘live’ from the time of submission until at least the end of July.


For the Film, Animation and Video category, please upload your full film file with your entry as an mp4 video file. However where your film is longer than three minutes you should supply an edited video file no longer than three minutes in duration which will be used during first round judging. The video will allow the judges a flavour of the entire programme.

How are the entries judged?

Full details of the judging process and criteria are detailed in the judging section.

When is the entry deadline?

Closing date for entries is midnight on Tuesday 7 May.

An extension will be permitted to midnight Tuesday 14 May and Tuesday 21 May for an additional cost

How much does it cost to enter?

You must be a corporate member of the PM Society to enter these Awards. If you would like to become a member of the PM Society join now.

Early bird entries are charged at £325 + VAT  per entry until the first deadline of Tuesday 7 May.

A charge of £375 + VAT per entry will be applicable to entries received before the extended deadline of Tuesday 14 May, and £425 + VAT for entries received before the final deadline of Tuesday 21 May.

Payment should be made online at the relevant point in the entry process.

Pharma Digital Partner and Proud to Promote category nominations are FREE OF CHARGE.

How do you ensure confidentiality and security of work submitted?

The PM Society takes its website security extremely seriously to ensure the safety of the data held.

The website has recently been rebuilt on a WordPress CMS. WordPress is used by over 60 million websites (30% of the internet as of April 2019).

We implement a number of strategies to ensure the security of the site, the server itself is protected by a Firewall and all traffic is encrypted and any new software security patches are implemented in a timely manner.

We use Amazon Simple Storage Service (Amazon S3) to host any videos submitted, these are then protected by Amazon’s robust security measures.


All PM Society users have had to create new passwords to access their accounts and 3rd party users (such as judges) have to sign confidentiality agreements before being given access to entry submissions.


We will confirm with you at every step to ensure you and your client are happy with what is shown and where.

When are the finalists announced?

Finalists will be advised via e-mail by the end of June. The organisers will contact shortlisted entrants with details of the second round of judging.

Who will see my entries, will they be seen in the public domain?

If you are through to the finalist stages, we will contact you for copy and images that are suitable for the awards ceremony, exhibition and our online results brochure

We will confirm with you at every step to ensure you and your client are happy with what is shown and where.

As soon as the results brochure goes live, we send an e-mail to our database and members ONLY. The results brochure is not publicised on any social media platforms.

To stop anything appearing on any search engine, we do not tag brands, diseases, charities, or healthcare campaigns.

How are the PM Society Digital Awards presented?

The PM Society Digital Awards ceremony will take place at The Brewery, London in the evening on Thursday 12 September 2024.

How do I sponsor a category?

Reach over 500 key industry figures and decision-makers via our online ceremonies and a global audience through publicity on this site and through other healthcare channels.

Contact Jenny to discuss sponsorship/advertising opportunities.

What happens after the Awards are presented?

The online results brochure for the 2024 Awards will be available on the website following the final presentation on Thursday 12 September with further publicity through our media partners and additional digital and print channels.