Course Description

This 3 day course is designed to increase your proficiency in assertiveness skills. In a busy working environment, building relationships and managing workloads can be difficult to navigate. Assertiveness is a learnable skill to increase our ability to communicate effectively, maintain healthy relationships, and handle difficult situations.

During the course, we explore common barriers to becoming assertive and introduce methods to help in specific situations.

What will be covered?

  • Defining the skill of assertiveness
  • Identifying your communication style
  • Finding new techniques to help build your confidence

Who is the course for?

Recommended for account executives, however, assertiveness is a universal skill that can be developed. So the course will be relevant to anyone looking to enhance their effectiveness in this area.

Learning outcomes

  • Increase your ability to communicate effectively
  • Helping you to maintain healthy relationships
  • Understanding ways to handle difficult situations

SUITABILITY

Open to all professions and abilities

DELIVERY METHOD

Interactive Workshop / Face to Face

DURATION

3 days (2hrs per day)

Upcoming dates

We currently have no dates scheduled for this course. If you wish to be notified when dates are available or discuss our bespoke training courses, please email us on contact@pmsociety.org.uk