Assertiveness
Course Description
This 3 day course is designed to increase your proficiency in assertiveness skills. In a busy working environment, building relationships and managing workloads can be difficult to navigate. Assertiveness is a learnable skill to increase our ability to communicate effectively, maintain healthy relationships, and handle difficult situations.
During the course, we explore common barriers to becoming assertive and introduce methods to help in specific situations.
What will be covered?
- Defining the skill of assertiveness
- Identifying your communication style
- Finding new techniques to help build your confidence
Who is the course for?
Recommended for account executives, however, assertiveness is a universal skill that can be developed. So the course will be relevant to anyone looking to enhance their effectiveness in this area.
Learning outcomes
- Increase your ability to communicate effectively
- Helping you to maintain healthy relationships
- Understanding ways to handle difficult situations