In 2018, the PM Society’s Patient Engagement Interest Group surveyed doctors across both primary and secondary care on patient information. This fact sheet series looks at how doctors use patient information in practice, what sources they use most, the perceived impact on patients and the barriers to patients accessing good quality information.

The second fact sheet in the series reveals surveyed doctors’ perceptions on how patients source and use health information before a consultation, and the doctors’ views on what constitutes a good source. Although there were some differences in opinion between primary and secondary care, GPs and specialists agreed that online health information creates unnecessary concern or anxiety in patients.

Read the full fact sheet here