Coaching Essentials

Coaching Essentials for Managers and Leaders

In today’s dynamic healthcare communications landscape, leaders face unique challenges that require an adaptive, people-centered approach to management.

The 3 hour Coaching Essentials for Managers and Leaders course is designed specifically to equip managers and leaders in healthcare communications with the essential coaching skills they need to drive meaningful growth and performance within their teams.

This course recognizes the specific demands of healthcare communications: balancing rapid industry shifts, engaging diverse stakeholders, and managing complex, high-stakes projects. By emphasizing practical coaching techniques, Coaching Essentials empowers managers to inspire, support, and elevate their team members effectively, building a culture of innovation, trust, and resilience.

Who is this course for?

This course is ideal for:

• Managers, directors, and leaders in healthcare communications who want to develop an inclusive, people-centred leadership style
• Professionals aiming to inspire, motivate, and develop team members in a high-stakes, fast-paced environment
• Leaders looking to build a resilient, adaptable team culture that can navigate the unique demands of healthcare communications

What will be covered?

This course focuses on practical coaching methods tailored to the specific needs of healthcare communications managers and leaders. Topics include:

• Introduction to Coaching Mindset: Understanding the role and value of coaching in the healthcare communications field
• Active Listening Techniques: How to listen deeply to understand your team members’ perspectives, challenges, and aspirations
• Powerful Questioning Skills: Using questions to promote self-reflection, encourage independent problem-solving, and empower your team
• Constructive Feedback: Delivering feedback that’s clear, actionable, and supportive in a high-stakes, accuracy-focused environment
• Building Resilience and Adaptability: Cultivating a mindset that helps your team handle change, challenges, and complex projects with confidence
• Creating a Culture of Trust: Techniques to establish open communication, respect, and psychological safety within your team

Learning outcomes

By the end of this course, you’ll have the skills to:

• Empower and Inspire Your Team: Use coaching techniques to support and motivate your team members to reach their full potential
• Enhance Team Performance: Develop strategies to encourage creativity, collaboration, and high-quality work under pressure
• Build Resilience and Adaptability: Equip your team with tools to navigate change and respond to colleague and client needs effectively
• Build Stronger Relationships: Establish trust, encourage open communication, and support well-being within your team for better retention and morale
• Drive Continuous Improvement: Implement constructive feedback models that encourage team members to embrace growth and development
• Apply a Coaching Mindset to Leadership: Shift from a directive to a supportive leadership style, building a positive, people-centred team culture

Practical Takeaways

The course includes practical exercises, real-life examples, and opportunities for feedback, ensuring that you leave with actionable skills and techniques that you can implement immediately with your team.

For managers and leaders in healthcare communications, Coaching Essentials offers a pathway to more impactful, inspirational leadership. Ready to transform your leadership approach? Learn more and sign up below.

All of our courses can be run virtually or face-to-face. We also offer bespoke prices for in-house or larger groups, as well as lunch and learns. To find out more on this and get a quote, please get in touch with alexandra.moore@pmsociety.org.uk