Boosting Assertiveness and Confidence

Assertiveness is a vital skill for success in any professional environment. It allows you to express your thoughts, needs, and ideas clearly while respecting the perspectives of others—whether they’re colleagues, managers, clients, or stakeholders. Being assertive is about balancing confidence with respect, fostering stronger relationships, better communication, and greater effectiveness in the workplace. This course is designed to provide you with the tools to enhance your assertiveness, helping you navigate difficult conversations, manage boundaries, and build influence without aggression or passivity.

Who should attend?

This course is ideal for anyone who wants to improve their communication skills and increase their confidence in expressing themselves in the workplace. It is especially valuable for those in roles that require frequent collaboration, decision-making, or stakeholder management. Whether you’re looking to build confidence in meetings, handle challenging conversations, or lead projects more effectively, this course will provide the practical techniques you need.

Learning Outcomes

By the end of the course, you will:

• Develop a clear understanding of what assertiveness is and how it differs from aggression and passivity.
• Gain clarity on your role, goals, and values to enhance your communication and decision-making.
• Learn how to manage and channel workplace emotions, enabling you to stay composed in high-pressure situations.
• Practice taking initiative and asserting your ideas confidently in meetings, conversations, and collaborative settings.
• Refine your use of language and vocal techniques to ensure your message is heard and respected by colleagues, managers, clients, and stakeholders.
• Build strategies for setting boundaries and handling difficult conversations professionally and assertively.

Course Overview

This Assertiveness Skills Training includes practical exercises, real-life workplace scenarios, and role-playing activities designed to help you master the core principles of assertiveness. Participants will engage in:

• Identifying and clarifying your objectives, roles, and values to support assertive communication.
• Exercises focused on vocal control and body language to ensure your message is conveyed with confidence.
• Techniques for handling emotional triggers and managing challenging conversations constructively.
• Tools for setting boundaries and asserting yourself in meetings, discussions, and team collaborations.

The course is interactive and designed to provide actionable skills that can be immediately applied in your work environment.

Testimonials:

“This course transformed the way I communicate at work. I now feel more confident leading meetings and expressing my ideas clearly.”

“A fantastic course with practical tips that I use every day. It’s helped me manage difficult conversations with colleagues and clients more effectively.”

Discover our “Strengthen Assertiveness: 5 proven tips to boost workplace confidence” article on the PM Society website.

Watch this short video from Antoinette Dale Henderson, sharing what to expect from the course:

All of our courses can be run virtually or face-to-face. We also offer bespoke prices for in-house or larger groups, as well as lunch and learns. To find out more on this and get a quote, please get in touch with alexandra.moore@pmsociety.org.uk