Become a member

Industry Agency Relationships

Interest Group

Rachel Farrow

Rachel Farrow

Director

Rachel was Co-Chair of the Society from March 2014 to February 2017 and has been on the Executive Committee of the Society since 2007. She is Chair of the PMi Awards, an event she launched in 2009 (as the PM Society Digital Awards). Rachel has over 20 years’ experience in the healthcare and communications industries. She has managed several agencies, was Global Vice President of Medical Communications at Quintiles for 5 years and is currently a business consultant with her own company Route 73 Consulting. Her expertise spans communications, business management, digital media, patient programmes and medical education.

Connect with Rachel on LinkedIn

Stephen Page

Stephen Page

Board Member

Stephen has spent over 37 years in brand, design and communications, working across sectors from retail and automotive to financial, IT and healthcare. His clients have included Shell, McDonald’s, GSK, Novo Nordisk, BMS, UCB, Fresenius Kabi, Sanofi, Smith & Nephew, 3-Mobile, Eurostar, Citroën and Lloyds.

He founded and helped grow three agencies – Paper White, Medicom and Page & Page – each built on a belief in the power of imagination, hard work and collaboration. Any success, including more than 30 industry awards, has come from being fortunate enough to work alongside talented, driven people who share a commitment to doing things properly and never shying away from the effort required.

Stephen remains passionate about nurturing creativity and partnership across the industry, helping others to achieve outcomes that make a genuine difference for clients, stakeholders, healthcare professionals and patients.

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Patrick Kearns

Patrick Kearns

VP, Business Development – Red Nucleus

Patrick leads global client engagement for Red Nucleus Medical Affairs.

With over 20 years’ experience supporting pharmaceutical clients in meeting their strategic and tactical objectives, he has held similar roles at a number of agencies and medical publishers, including Syneos Health Communications, Medscape, M3 and Health Service Journal. He is passionate about building true partnerships between pharmaceutical companies and their agencies to achieve shared goals and ambitions.

He has been an active member of the PM Society committee for over eight years and serves on the Industry Relationships Interest Group (IARIG), as well as leading the Pharmaceutical Marketing Innovation & Impact (PMi) Awards.

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Claire Duggan

Claire Duggan

Head of Engagement - Seven Stones

Claire Duggan is Head of Engagement at Seven Stones, the Total Health creative agency. Their ethos of ‘Mixed up team’ gets the best creative work for clients and with different skillsets, specialisms, experiences and expertise their shared goal is wanting what we do to matter.

Claire loves being a part of this group to help shape and manage the agency landscape in healthcare with some of the best in the business.

Connect with Claire on LinkedIn

Angie Wiles

Angie Wiles

CEO - The Difference Collective

Having worked in healthcare communications for over 30 years, ultimately building one of the most successful UK healthcare consultancies, Angie Wiles has constantly looked to do things differently and make a Difference to the healthcare communications industry. Angie’s career has seen her take on senior roles for Edelman Healthcare and Burson-Marsteller, build a healthcare team at Cohn and Wolfe and lead the Healthcare Communications Association. In 2004 she co-founded Virgo Health – a global healthcare communications and medical education agency. During her twelve years as joint CEO, Angie was instrumental in its growth to a global stage and award-winning success. She is now the proud Founder and CEO of The Difference Collective, a unique communications and content virtual agency for the health sector. Here, a diverse range of talented, senior-level experts work together to offer clients healthcare sector communications, content and consultancy in a flexible, project-led, virtual model with maximum agility and no traditional agency overheads.

Connect with Angie on LinkedIn

Charlotte Richards

Charlotte Richards

Founding Partner - LimeLight Health

Charlotte Richards is Founding Partner and Technology Practice Lead at LimeLight Health, a start-up committed to enhancing performance and engagement within the healthcare industry. She is leading the development of an innovative AI-driven platform aimed at improving collaboration between pharmaceutical companies and agencies through data-driven decision making.

With over 15 years of experience in the pharmaceutical and agency sectors, Charlotte has gained valuable insights into the challenges and opportunities of pharma-agency partnerships. Her experience on both sides has shown her the importance of shared vision and values in building successful, mutually beneficial relationships.

Charlotte is excited to join the Industry / Agency Relationships Interest Group where she looks forward to connecting with likeminded individuals, sharing best practices, and supporting new initiatives that further strengthen industry-agency partnerships.

Connect with Charlotte on LinkedIn

Donna Roberts Bayer Helen Moore Radical Departures Imogen Knibbs emotive Lisa Parker emotive Louise Sharp Makara Health Group Nina Buckley MJL Paul Morrissey Oxford PharmaGenesis Paul Phillips Consultant Ram Patel Brainsell Rod Ball Wave Tess Wulff Bamboo Medical Communications Trish Shepherd OPEN Health
Holly Haley M3 Nick Louisson ISBA Andrew Binns Astra Zeneca Candice Debleu Clark Health Phil Blackmore Create Health Danielle Sheard Costello Medical Esther Hill Duncan Open Health Rashme Cardoza GSK Paul Hutchings Fox and Cat Becky Hamp Initiative Mark Wheeler Open Health Group Jiten Jain Doceree

Why should you join?

  • The group invites those at a senior level within agencies and those from pharma who are involved in the procurement of agency services or who work with agencies to come together to share experiences, identify & highlight challenges and solutions, share & celebrate best practice and ultimately improve standards in how clients and agencies work together.

  • You will benefit from a safe, collaborative space to share your views, and discuss how to make things better for all parties. There is no agenda, and we welcome contributions from all sides of any debate. We want agency leaders to feel the benefit of talking to those in pharma who are not their clients, as well as networking with other agency leaders they may never have the opportunity to meet outside of a competitive pitch. For those in pharma we want them to be able to share experiences with peers in other pharma companies. And for everyone to hear perspectives from those in roles they work with but don’t necessarily understand.

  • You will come away from a meeting having heard views, shared opinions, suggested ideas and generally feeling like you understand a little better the industry you work in and the pressures of the moment.

  • The group works towards an annual plan of activities and all members are invited to help achieve the shared goals.