Client Retention & Growth for Agencies
Course description
This course helps account managers and directors adopt consultancy skills and a client-centric approach to account growth.
In these current changeable and uncertain times, it’s more important than ever to ensure the agency is delivering the highest level of value, nurturing client relationships, increasing existing client retention and pro-actively seeking ways to add additional value.
Those in account management are often the ones charged with forecasting growth and so have the responsibility for approaching account development in a systematic way.
We are pleased to advise that this course is now CPD-accredited for 4.5 CPD points.
Continuing Professional Development (CPD) courses are designed to enhance your skills and knowledge, offering flexible online learning options across various industries.
CPD courses are structured learning activities that help professionals maintain and enhance their skills and knowledge throughout their careers. They are essential for career development and recognized by many professional bodies and institutions worldwide. CPD can include various forms of learning, such as workshops, online courses, seminars, and conferences.