Account Management Skills helps agencies manage and grow client business by providing training for account managers and account directors.
Our training programmes are run by agency owners and leaders who have managed and grown healthcare agencies and understand what clients are looking for from their agencies.
Our workshops cover key skills required to help account managers and account directors add the most value to the client's business; how to ask great questions, how to systematically develop and grow existing accounts, how to think strategically, how to manage accounts in the digital age, how to be more time efficient, how to be confident presenting in front of clients, how to manage others, how to deal with procurement, how to negotiate and more.
We provide workshops for individual attendance, in-house training for agency teams, one-on-one and group coaching, in person or remotely. We believe that to embed the knowledge from a one off training day requires follow up, practice and support. Therefore we always offer a follow up accountability programme where attendees can ask questions when implementing the strategies in their day to day role.